2005 notes from Andy Stanley:
New triggers momentum.
Improved sustains short-term momentum.
Small, incremental improvements rarely lead to momentum.
Improving = long-term momentum sustained through continuous improving!
Continuous improvement requires systematic and UNFILTERED evaluation by your Staff Team (people who love Jesus and love you).
Don't be OPEN to change - be COMMITTED to change!
Rip apart your service and ministries each week and make changes!
Warning: Success breeds complacency and complacency breeds failure.
Great leaders are BOTHERED when things aren't moving!